Troubleshooting

Get help with technical or workflow issues.

How to Un-assign a patient being seen by a different Clinician

How to end a Clinician's case assignment

What if there is a duplicate medication or allergy in a patient chart?

Drug and Allergy Interaction in the Console (eRx, Prescribe)

App Error Troubleshooting

Ux Coaching - Patient has not received a Care Plan after a visit

Ux Coaching for Patients - missed notification that provider was ready to meet with them

Ux Coaching for Patients - Bot taking too long

Troubleshooting with a patient who isn't able to connect via video

VTEC Troubleshooting

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