Virtual Waiting Room

The virtual waiting room provides views of:

• all patients currently answering medical interview questions posed by the 98point6 automated assistant

• a view of those patients interacting with clinicians, along with the stage of their visits

• a view of recently completed cases

• the patient’s wait time, key demographics, chief concern

• whether the system has automatically detected that the patient has a priority concern.

Depending on your settings, the following options are available from within the virtual waiting room:

• Before Visit tab

• With Clinician tab

• Complete tab

• Clinic Status

• Case Assignment Menu

• Clinicians Accepting Cases

• Reviewing

You can also view those patients who have been designated as Priority Cases (if any). These patients will be moved to the top of the queue.