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January 2024.01.00 Release

See the information below to learn more about the January 2024.01.00 release (includes Mobile and Console releases):

NOTE: The following features and updates may not apply to all users.

Console Updates and Fixes:

Codified Medications and Allergies Update Statement:

As a reminder, current medication reconciliation is not an automated functionality. It is always the responsibility of the prescriber to reconcile patient medications at every encounter.

Update Context Trigger URLs in Console

This release addresses remaining context trigger links in the clinician console for specific clients. Context triggers can be accessed by clicking on the Sponsor name in the banner within the clinician console. When clinicians click on the banner, they are directed to a client-specific Confluence page containing information that is relevant to the specific sponsor.

Pediatric Conjunctivitis Practice Standard Updates

This maintenance update includes case presentation and chat suggestion copy changes.

Post Launch Updates

This update addresses several issues that arose following the December Zendesk launch for specific clients. These post launch updates are designed to modify system components that referenced previous, client 98point6 Zendesk instances so they now reference the new Zendesk instance within 98point6 application environments.

Optical Network Integrated Control System Bundle Updates

The following updates have been made to the Optical Network Integrated Control System (AON ICS) bundle for some of our customers:

NOTE: The following updates may not apply to all clients who utilize the AON ICS bundle.

  • Standard Benefit Awareness: Some clients now have the ability to add custom language displayed within the Things You Can Do section of the Care Plan. (Up to three items can be customized.)

  • Hinge Health Premium Benefit Awareness: If a provider recommends that specific patients seek physical therapy or occupational therapy benefits, the platform posts the Hinge Health custom information into the Referral section of the Care Plan, allowing them to reach out directly to Hinge Health for these benefits.

  • Surgery Plus Coordinated Care: If a provider recommends the patient seeks assistance for a surgical consult, specialty language now populates within the referral field in the Care Plan, letting the patient know that a referral will be created for them, and that someone will reach out to help coordinate the referral.

Standard Benefit Awareness Solution Update

This fix provides an update to the January 1, 2024 pilot Standard Awareness solution launch. The mailto: value was removed, now displaying only the email address.

Mobile Updates and Fixes:

See the following information to learn more about the mobile 2024.01.00 release features, fixes and updates. (Updates are for both Android and iOS, unless otherwise specified):

NOTE: The following features and updates may not apply to all users.

Email Label and Verbiage Updates

The following email label and verbiage is now changed for some customers within the virtual care application:

  • Personal email address fields for both the Complete Your Profile and Confirm Coverage pages are now changed to Email address

  • Verbiage on the Confirm Coverage page now states, To confirm, please enter the same email you used on <customer-specific website>.

Third-party Appointment Scheduling - Android

A third-party scheduler is now integrated into the mobile app for some users, allowing patients to schedule or cancel in-person visits directly from the app. A Find a clinic near me button now displays on the start visit screen, along with the ability for patients to view and select open (and available) appointments by location, number of patients waiting, and clinic details managed within the third-party scheduler. (See Find a Clinic Near Me to learn more.)

NOTE: The current release is for Android. iOS was released with the November 2023.11.00 release.

Appointment Scheduling Bug Fix

The Reason for Visit text box is now limited to 100 characters to prevent an error while creating an appointment.

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