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Add a Partner Lookup Record

You will be using information from the customer payer and Change Healthcare (CHC) to add a new Partner Lookup Record (as discussed in step #3).

  1. Log into Account Management Tools (AMT), and then select Partner Lookup Management.

  2. Select Add Partner Lookup.

  3. Enter all applicable information into the following fields (all fields are required):

    • Payer Name: the name of the payer. Obtained by the customer.

    • Trading Partner ID: Payer Name mnemonic obtained through the CHC.

    • Payer ID: ID of the payer who the claims are submitted to. Obtained through the CHC.

    • Change Healthcare Claims Payer ID: ID of the payer who the claims are submitted to. Obtained through the CHC.

    • Change Healthcare Eligibility Payer ID: ID of who we will check eligibility against. Obtained through the CHC.

    • Modified By: Automatically fills in the name of the person who is logged on and creating the record

  4. Click Create to create the new Partner Lookup record.

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